PetStay With Us
The first certification process was completed with a series of training programs to our staff by the start-up company Woof Together, which is active in pet friendly tourism. The content of the trainings aimed to prepare us to properly welcome travelers with pets, through specific procedures, crisis management protocols, proper host culture and acquisition of special products.
The goal for us is to provide high quality services to our pet guests, recognizing the pets as equal members of our guests' families, who deserve a great stay experience. For this reason, we work with exceptional professionals in PetStay standards and certification as defined by TÜV AUSTRIA.
At Coco-Mat Athens BC you will find special equipment and procedures for hosting your pets that include dog beds - water bowls - special cleaning products - cleaning protocols, check in – out procedures, crisis management. Finally, at the hotel reception you can find out about our network with collaborating professionals who deal with pet services (pet sitter, taxi kip), veterinarians for the immediate treatment of medical cases and pet first aid kit. To find out more about our hotel rules and hospitality policy, please click here.